| The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. |
| Walk-in Details | Date-25th March, Starting Time: 11 AM |
| Designation | Officer - Technical Support |
| Job Description | About Tesco Hindustan Service Centre Headquartered in the UK, Tesco today is ranked as the world's third largest retailer and a market leader in six of the 13 countries we operate in. This includes 4811 stores 4, 72,000 employees, USD 100 billion in turnover over 60 million customers... and counting. Job Description for Associate Technical Support ( Voice Process): To interact with store personnel working in the stores in UK through calls and resolve their queries related to any part of the store (Front End / ShopFloor / Backoffice) The role is responsible for delivering an excellent standard of customer service to Tescos internal customers and uses their expertise to effectively troubleshoot issues raised during a call/ through mails exchanged. To be aware about business and customer needs and offer accurate and comprehensive information in the mail/during a call To consistently exceed set daily and monthly targets on customer service availability and any other agreed performance parameters Adhere to and comply with organizations compliance policies and procedures pertaining to the process |
| Desired Profile | Please refer to the Job description above |
| Experience | 0 - 3 Years |
| Industry Type | BPO / Call Centre / ITES |
| Role | Associate/Senior Associate -(Technical) |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education | UG - B.Tech/B.E. - Civil, Electrical, Instrumentation, Mechanical, B.Sc PG - Post Graduation Not Required Doctorate - Doctorate Not Required |
| Compensation: | 2,25,000 - 2,75,000 P.A |
| Location | Bengaluru/Bangalore |
| Keywords | Mechanical Engineering voice process Electrical Engineering instrumentation |
| Contact | TESCO Hindustan Service Centre # 81 82, EPIP Area, Whitefield, BANGALORE,Karnataka,India 560066 |
| Website | http://www.tescohsc.com |
| Job Posted | 2015-03-24 20:04:29.0 |
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